Sullivan Speaker Cabinets is a custom guitar
and bass speaker cabinet builder located in Austin, Texas specializing
in custom made speaker cabinets desinged by the customer; we
also have a online store for music accessories.
Sullivan Speaker Cabinets
Austin, Tx. 78750
512-294-9137
Info@sullivanspeakercabinets.com
****** Build Time and Shipping ******
Custom Cabinets are built from scratch based on the customer
unique specifications. Build time is dependent on the availability
of parts and complexity of design. We try to stock a wide variety
of materials to make the sure the build time is not compromised.
For custom made products, we work with the customer via email
or by phone to verify that all the specification of the design
are fully understood and agreed upon based on the signed work
order from the customer and Sullivan Speakers before the first
board is cut. For a truly unique one of a kind speaker cabinet
this is the best method of manufacturing. Sullivan designed cabinets
that are in current inventory are boxed and ready to ship. We
usually ship within 1-2 business days of placing the order. We
use UPS ground for shipping and supply tracking number to the
customer via email or by phone request. Other methods of shipping
are available at the customer’s request. Outside of USA,
there will be additional cost for shipping.
****** Refund, Returns******
Sullivan Speaker cabinets are non-returnable and non-refundable
unless covered under manufacturer’s warranty. Customers
must have an RMA number priory to return shipping for all warranty
issues. Products without an RMA number written on the outside
of the box will be denied and returned to shipper. Customers are
responsible for all shipping charges to Sullivan Speakers. After
a product has been repaired under the terms of the warranty the
product will be returned shipped to the customer via UPS Ground
shipping at the expense of Sullivan Speakers.
****** Cancellation policies ******
Custom made cabinets have a NO CANCELLATION policy and must be
paid in full in advance before the cabinet is built. Once the
cabinet has been started there will be no refund.
If you wish to cancel an order for already made Sullivan designed
cabinets it must be made prior to shipping. If order has been
shipped prior to cancelation, there will be no refund. All sales
are final and non-refundable. Warranty covers product used as
designed by manufacturer.
****** Limited Warranty ******
All Sullivan Speaker products are warranted for one year on Quality
and Workmanship and for 90 days on parts. The limited warranty
covers only products that are used as recommended by the manufacturer.
Any product that has been abused by the customer will void any
and all warranties provided by the manufacturer. Abuse of product
includes, but is not limited to Physical damage due to (i.e.:
dropping, puncturing, dragging, over heating, freezing, etc.)
Improper amplification by exceeding speaker driver operating specifications,
(i.e.: over powering, using faulty amplifiers, not matching speaker
ohms rating...) Environmental conditions (harsh weather, fire,
water damage, natural disasters) Custom made cabinets are paid
for in advance of cabinet being built. Ready to ship products
will be shipped in 1-2 days from time of order. All sales are
final and non-refundable. Warranty covers product used as designed
by manufacturer.