Sullivan Custom Guitar Speaker Cabinets About US

Sullivan Speaker Cabinets is a custom guitar and bass speaker cabinet builder located in Austin, Texas specializing in custom made speaker cabinets desinged by the customer; we also have a online store for music accessories.

Sullivan Speaker Cabinets
Austin, Tx. 78750
512-294-9137
Info@sullivanspeakercabinets.com

Custom Cabinets are built from scratch based on the customer unique specifications. Build time is dependent on the availability of parts and complexity of design. We try to stock a wide variety of materials to make the sure the build time is not compromised. For custom made products, we work with the customer via email or by phone to verify that all the specification of the design are fully understood and agreed upon based on the signed work order from the customer and Sullivan Speakers before the first board is cut. For a truly unique one of a kind speaker cabinet this is the best method of manufacturing. Sullivan designed cabinets that are in current inventory are boxed and ready to ship. We usually ship within 1-2 business days of placing the order. We use UPS ground for shipping and supply tracking number to the customer via email or by phone request. Other methods of shipping are available at the customer’s request. Outside of USA, there will be additional cost for shipping.

Sullivan Speaker cabinets are non-returnable and non-refundable unless covered under manufacturer’s warranty. Customers must have an RMA number priory to return shipping for all warranty issues. Products without an RMA number written on the outside of the box will be denied and returned to shipper. Customers are responsible for all shipping charges to Sullivan Speakers. After a product has been repaired under the terms of the warranty the product will be returned shipped to the customer via UPS Ground shipping at the expense of Sullivan Speakers.

Custom made cabinets have a NO CANCELLATION policy and must be paid in full in advance before the cabinet is built. Once the cabinet has been started there will be no refund.
If you wish to cancel an order for already made Sullivan designed cabinets it must be made prior to shipping. If order has been shipped prior to cancelation, there will be no refund. All sales are final and non-refundable. Warranty covers product used as designed by manufacturer.

All Sullivan Speaker products are warranted for one year on Quality and Workmanship and for 90 days on parts. The limited warranty covers only products that are used as recommended by the manufacturer. Any product that has been abused by the customer will void any and all warranties provided by the manufacturer. Abuse of product includes, but is not limited to Physical damage due to (i.e.: dropping, puncturing, dragging, over heating, freezing, etc.) Improper amplification by exceeding speaker driver operating specifications, (i.e.: over powering, using faulty amplifiers, not matching speaker ohms rating...) Environmental conditions (harsh weather, fire, water damage, natural disasters) Custom made cabinets are paid for in advance of cabinet being built. Ready to ship products will be shipped in 1-2 days from time of order. All sales are final and non-refundable. Warranty covers product used as designed by manufacturer.